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The_Flying_Banana · 19-08-11, 07:21 AM

I was with them last year. Never again. Car was off of the road for 4 weeks with HGF. It took Warranty Direct almost 1 week to give the right to go ahead but then they would not pay for the modified MLS gasket as it was not a standard issue.
I had a hire car for the whole time my MG was off of the road. All they would pay me was for one week. In the end I was over ?600 out of pocket.
When the renewal came through it had gone up ?193 because I had made an over the top claim.
It ran out in July and I told them why I was not rejoining but that didn't stop them phoning me twice a day until I spoke to the chairman direct on the phone. No apologies but at least the phone calls stopped.

19-08-11, 07:21 AM	#3
The_Flying_Banana Member Join Date: Aug 2011 Location: Saltash Cornwall Posts: 81	Warranty Direct I was with them last year. Never again. Car was off of the road for 4 weeks with HGF. It took Warranty Direct almost 1 week to give the right to go ahead but then they would not pay for the modified MLS gasket as it was not a standard issue. I had a hire car for the whole time my MG was off of the road. All they would pay me was for one week. In the end I was over ?600 out of pocket. When the renewal came through it had gone up ?193 because I had made an over the top claim. It ran out in July and I told them why I was not rejoining but that didn't stop them phoning me twice a day until I spoke to the chairman direct on the phone. No apologies but at least the phone calls stopped.