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Do you have fully comp insurance with full legal cover with free expense cover? If so I would strongly advise you go via your insurer as they will push the claim through with no expense to you, you will have control and a line of contact. If you go through the 3rd party you have no control of anything and have to accept what you are given. Also it has been found that going via a 3rd party they will cut corners and not offer you what you are entitled to.
There is thing called MASS (Motor Accident Solictors Society) that are concerned about the practice known as 3rd party capture where the TPI try and settle the claim direct and leave you high and dry on occassions. So beware.
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Some useful links:
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