Scary whats going on, dont know where or who, you are sending money to.
No trade association you can go to??
Wonder if you could go to a small claims court, seems harsh, but if their site was hacked thats down to them. Why should you be out of pocket. They have admitted liability by offering you £700. Its not your fault their insurance doesnt cover the total loss, on the booking. Again down to them. Why doesnt it cover the full loss??
Just my 2p's worth.
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