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Really appreciate that Ritchy. I know exactly what you mean, my place is exactly the same, You would think being the second biggest Audi dealer in the uk the customer service would be amazing but that couldnt be further from the truth. The amount of customer complaints i deal with on a daily basis is absolutly ridiculous. And the problem i have is that 9 times out of 10 the customer is right.
You really cant beat an old school independant mechanic if like me you have no mechanical talent what so ever.
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