A friend of mine
ordered an expensive item from company online
item turned up but wrong style -Still V nice though-
Company was contacted & they sent out the correct style with the old one to be posted 2nd class back to the company when convenient.
So should my friend return the item as company was good enough & quick to admit fault
or
should my friend be tempted to keep both items ??
As he paid by switch would they be able to take the cost of the 2nd item from his bank ??
what would you do if it was you(r) friend ?
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