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18-09-16, 07:32 PM
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#1
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Member
Join Date: Apr 2013
Location: Manchester
Posts: 182
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Site Supporter Help
Good evening,
Hoping one of the site admins can help me? A Paypal payment for £5 to Sam Donaldson has just automatically come out of my account as a recurring payment but I am still only showing as a member and not a site supporter?
Thanks
Martyn
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18-09-16, 07:48 PM
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#2
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Site Owner
Join Date: Jul 2007
Location: Waterlooville, Hants
Posts: 24,095
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That shouldn't have happened as we have changed details. Bear with me I will check this and amend your status.
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18-09-16, 10:31 PM
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#3
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Member
Join Date: Apr 2013
Location: Manchester
Posts: 182
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Quote:
Originally Posted by stamford
That shouldn't have happened as we have changed details. Bear with me I will check this and amend your status.
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Nice one, much appreciated!
Martyn
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19-09-16, 08:35 PM
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#4
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Member
Join Date: Feb 2011
Location: Dunshaughlin
Posts: 598
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Quote:
Originally Posted by stamford
That shouldn't have happened as we have changed details. Bear with me I will check this and amend your status.
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When were the details changed? My own supporter badge has been missing for a while now. Most recent auto-subscription on 12/02 also went to Sam Donaldson.
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19-09-16, 09:06 PM
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#5
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Site Owner
Join Date: Jul 2007
Location: Waterlooville, Hants
Posts: 24,095
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Sorry not had chance tonight. Paypal details recently changed. Will look tomorrow evening as can't do it at work.
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21-09-16, 06:27 PM
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#6
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Member
Join Date: Apr 2013
Location: Manchester
Posts: 182
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Quote:
Originally Posted by stamford
Sorry not had chance tonight. Paypal details recently changed. Will look tomorrow evening as can't do it at work.
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Thanks, no rush but would be good to get it sorted.
Cheers
Martyn
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21-09-16, 07:26 PM
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#7
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Site Owner
Join Date: Jul 2007
Location: Waterlooville, Hants
Posts: 24,095
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Ok sorted these two.
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21-09-16, 07:29 PM
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#8
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Member
Join Date: Apr 2013
Location: Manchester
Posts: 182
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Quote:
Originally Posted by stamford
Ok sorted these two.
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Brilliant - thank you!
Should I cancel the recurring Paypal payment?
Martyn
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21-09-16, 07:31 PM
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#9
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Site Owner
Join Date: Jul 2007
Location: Waterlooville, Hants
Posts: 24,095
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Yes cancel it your end and if you want to renew it in a years time use the usual link. Hopefully it'll link up with the new account.
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21-09-16, 07:35 PM
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#10
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Member
Join Date: Apr 2013
Location: Manchester
Posts: 182
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Quote:
Originally Posted by stamford
Yes cancel it your end and if you want to renew it in a years time use the usual link. Hopefully it'll link up with the new account.
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Cheers, will do! 
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