I wonder why my fuel pump no longer worked...

peterzs · 10-03-12, 04:36 PM

Dont do themselves any favours do they, bit of good customer service feedback would certainly help.

Only hear of late delivery, damaged goods delivered etc. If they take that attitude they should have removed the sender before posting it off!!!

petet16 · 10-03-12, 04:49 PM

I'd stick a paypal claim in mate, the sender is part of the pump, so them saying they only sold the pump doesn't wash.

It's a shame that CW seems to have gone this way as they used to be a pretty good supplier

sambomonkee · 10-03-12, 04:55 PM

They said that I had damaged the sender when putting it in, don't know how he knows that, since he didn't watch me do the job!! I didn't, I took my time and it slotted in without trouble.

I did think that I had bent the metal rod maybe, but it doesn't quite get to the top of the gauge and if you sit there and watch the gauge, its constantly moving up and down a for mm or so, so something is wrong with the sender itself.

I think I will just claim and let paypal sort it out.